It is the responsibility of the University of Wisconsin to establish the terms and/or conditions for payment at the time an account is created and to follow up routinely and diligently on all accounts receivable. UW–Madison states that all invoices to external customers for the sale of goods or services must be collected within 30 days. Those invoices that have not been collected within 30 days are considered past due. Once an invoice is past due, follow accounts receivable collection procedures.
Refer to UW System Administrative Policy 326 – Collections and Write-Offs.